Michelle and Sean B.

“We had a fantastic trip to Playa del Carmen and a very memorable stay at Royal Hideaway. Thanks to your help, all of the travel between the airport and the hotel were completely seamless and stress free. The resort itself was fantastic. They staff there is superb, and the food was excellent! I’ve stayed at other all inclusive in the past, and, often times, the food is just OK. This was not the case at Royal Hideaway. I can honestly say that we enjoyed every meal that we had there. The stretch of beach that the resort is on is really beautiful with nice sand and the bluest water. The resort is also very close to the popular 5th Avenue, so we were able to rent bikes (free of charge) and take a 10 minute ride there. We also rented kayaks from the beach (also free of charge) to do a little kayaking in the ocean when the weather was nice. Several short, fun classes were offered including tequila tasting, a cooking lesson, and a cocktail making class, and we enjoyed each of them. The resort itself was nice, but I will say that what made this place so special was the staff and their attention to detail and desire to please. We had our own concierge, Mauricio, for our building and he never left us wanting for anything. He made dinner reservations for us on nights that we had not previously made reservations, and booked an excursion for us. Any request we had, he happily completed and was truly a gem to have. Stephanie, thank you for recommending Royal Hideaway. It’s hard to pick one resort out of the many options that are available, but you always seem to steer us in the right direction! We appreciate your help in planning another fabulous trip! I have attached a few of our favorite pictures from the trip. I’m realizing that I have way more food pictures than people pictures from this trip! :)”